Time savingsThe simple option for telemaintenance and servicing saves unnecessary journeys. Take care of your systems from the comfort and convenience of your own home or from the office.
ServiceDiscover malfunctions & faults before your customer even becomes aware of them. Real service begins with providing the customer with proactive assistance in the event of problems.
Customer loyaltyGain the loyalty of your customers and be the one who communicates with the customer via the portal and has access to the customer’s system. You are the expert connected online that they trust in the event of a fault..
Find out in less than 3 minutes what the conexioportal has to offer, what its setup is and how easy it is to handle the individual functions.
Whether directly on the controller itself or at home via the internet, the operation of the controller is always the same thanks to our exact mirroring of the controller interface. Operate your controller via our conexioportal as normal and see for yourself!
The start menu in the conexioportal is subdivided into six tiles alongside the sidebar for logging on and off and the language selector. To find out more about what to expect and where, simply move the mouse to each of the fields.
Move the mouse pointer to each individual field to find out more
Convenient display overview for quick access to your system
“Couch mode” when you want quick heat/cooling
Select the time period & display yields
Remote control of the controller using *exact mirroring* online and overview of all inputs & outputs
Operation remains the same – but you decide
Analysis of the system:
Select the desired time period and, on the basis of the graph, have your values displayed or hidden according to your individual requirements
If you wish you can also download the data record in various formats
Visual display of your system: Select from predefined layout displays (see also here) or upload your own photos/diagrams. Using drag & drop you can simulate your system in next to no time and display the measurement values for it!
This allows you to download your data logging sorted by the month.
Watch our video to see how quick and easy it is to request maintenance in the event of a problem and have it carried out. Just a few clicks and the installation company receives a message and access for telemaintenance for the system. This is how it’s done:
The system overview provides you with a permanent overview of the different systems of your customers. Next to the name of the system, for example, you can see the status of each system and whether there are any active faults, and whether guest access has been activated.
1. conexio 200: Link to the conexio WebApp
If the system is a customer system to which you have access in connection with maintenance, the number of days remaining is displayed here.
2. Name: With just one click on this symbol you can allocate an individual name to the system.
3. Version: Controller version (for controller version 2.00.10 or higher).
4. Status display:
5. Notification: Clicking on this symbol enables you to activate an email notification in the event of a fault.
6. Guest access: Clicking on this symbol enables you to set up guest access. The new user has full access to your system and your logging data.
7. Remove: This enables you to remove conexio from the portal with immediate effect. All data will be deleted
8. Change ID: This enables you to enter a new conexio ID. You should carry this out only if you have requested and received a new conexio ID. Please contact Support
in this regard.
Registering conexio at conexioportal.de is just a matter of a few clicks
PRO membership offers you as a company a whole host of benefits:
Overview of functions:
Vacation modeConveniently switch your system to vacation mode while you are away. Forgot to do it in advance? No problem – you can also do it easily online at your holiday destination!
Remote accessWhether you are on vacation, a business trip or away for any other reason – you can access your systems from anywhere at any time via tablet, PC or smart phone!
Cost minimizationThanks to the possibility of telemaintenance for the system, an appointment with the customer on site will not always be absolutely necessary. The installation company saves time and the end customer minimizes the costs that they incur.
Whether directly on the controller itself or at home via the internet, the operation of the controller is always the same thanks to our exact mirroring of the controller interface. Operate your controller via our conexioportal as normal and see for yourself!
The start menu in the conexioportal is subdivided into six tiles alongside the sidebar for logging on and off and the language selector. To find out more about what to expect and where, simply move the mouse to each of the fields.
Convenient display overview for quick access to your system
“Couch mode” or our comfort menu, when you want quick heat/cooling
Select the time period & display yields
Remote control of the controller using exact mirroring online and overview of all inputs & outputs
Operation remains the same – but you decide
Analysis of the system:
Select the desired time period and, on the basis of the graph, have your values displayed or hidden according to your individual requirements
If you wish you can also *download* the data record in various formats
Visual display of your system: Select from *predefined layout displays* (see also here>) or upload your own photos/diagrams. Using drag & drop you can simulate your system in next to no time and display the measurement values for it!
This allows you to download your data logging sorted by the month.
Fault message from your system? See for yourself how quickly and easily maintenance can be carried out for your system via the conexioportal!
Find out in less than 3 minutes what the conexioportal has to offer, what its setup is and how easy it is to handle the individual functions.
